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I specialize in taking care of the administrative details in small businesses, allowing leaders to be more efficient
and focus on doing the work they were meant to do.

Managing the Day to Day

  • Calendar management and appointment scheduling

  • Set up automated appointment scheduling software, such as
    Calendly, and link to email signature and/or website if desired

  • Email inbox cleanup, organization and management

  • Proofread documents, emails, and websites

  • Format documents and presentations

  • Create and update spreadsheets

  • Work with PDFs -  creation, conversion, merging and editing

  • Run reports

  • Data entry

  • Research and fact-finding

  • Assistance with new client onboarding

  • Send thank you notes and holiday cards

  • Order supplies, equipment and business gifts

  • Book travel

  • Expense reporting

  • Bill payment

  • Client invoicing



Technology & Systems Setup

  • Setup, organize, and maintain cloud-based file storage

  • Application training

  • Secure password management

  • Setup and maintain a client database using a CRM

  • Computer/hardware purchasing, setup, and training

  • Cell phone purchasing, setup, and training

  • Research/implement new software and solutions

  • Email setup on all your devices

  • Streamlined workflow creation/process management

  • Set up online accounts

  • Microsoft Office365 and Google Workspace setup



Marketing & Communications

  • Format and publish email newsletters

  • Customer surveys

  • Custom designed email signatures

  • Electronic letterhead and business card design

  • Social media basics (Facebook, Instagram and LinkedIn) -  scheduling/posting content, page engagement, community

  • Automate connections between social media accounts

  • Website design and updates on Wix platform

  • Website review for accuracy, functionality, broken links,
    and ADA accessibility

  • Google Business profile setup and management



Event/Meeting Coordination

  • Research & select venues

  • Manage invitations

  • Arrange for necessary setups/meeting tools 

  • Order catering

  • Coordinate vendors, presenters and other stakeholders

  • Prepare and send documents for printing

     (some services are available for clients in Southwest Michigan only)


Short-Term Rental Support

(AirBnBs, VRBOs, inns, small hotels/motels, campgrounds)

  • Create, edit, and optimize listings on AirBnB, VRBO, the Dyrt, etc.

  • Select and setup a property management system (PMS)

  • Supercharge your property’s efficiency with integrations to your PMS

  • Online guest portal/guidebook/house manual

  • Self check-in/wifi locks

  • Point of sale systems

  • Develop SOP manuals and/or checklists for housekeeping
    and outdoor care providers

     (some services are available for clients in Southwest Michigan only)



Flexible and Versatile

These are some examples of my services. If you don't see what you need, just ask!

Always Learning

I'm constantly exploring and learning new applications and resources, and I have the ability to quickly learn any software or system you currently use, or would like to use in the future.

Your "Figure It Out" Person

Above all, I'm a problem solver and I can be your go-to person to get things done!

Want to learn more?

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